Terms and Conditions

Refund & Cancellation Policy

 

 

 

Beyond 360 Refund & Cancellation Policy

 

 

At Beyond 360, we strive to provide high-quality event services, products, and mentorship experiences. By booking or purchasing with us, you agree to the following terms:

 

 

Event Services

 

 

A non-refundable retainer/deposit is required to secure all event bookings, including but not limited to:

 

• 360 photo booth rentals

• Marquee letters/numbers

• Balloon décor

• Backdrops

• Inflatable venue rentals

• Event planning services

 

 

The remaining balance must be paid before the event date unless otherwise agreed in writing.

 

 

Cancellations

 

 

• Cancellations made 14 days or more before the event may receive a partial refund excluding the non-refundable deposit.

• Cancellations made within 14 days of the event are non-refundable.

• Rescheduling requests are subject to availability.

 

 

 

Booth Sales & Dropshipping

 

 

All photo booth equipment sales are considered custom business purchases. Due to supplier processing and fulfillment, all sales are final once the order has been submitted to production or shipment preparation.

 

Beyond 360 is not responsible for:

 

• shipping delays

• customs delays

• freight carrier delays

• manufacturer backorders

 

 

 

Mentorship & Digital Services

 

 

All mentorship, coaching, consultation, and digital educational services are non-refundable once access, materials, or sessions have been provided.

 

 

Damage Policy

 

 

Clients may be held financially responsible for any intentional or negligent damage to rented equipment during the rental period.

 

 

 

 

Shipping & Fulfillment Policy

 

 

 

Beyond 360 Shipping & Fulfillment Policy

 

 

Beyond 360 provides both event services and physical product fulfillment for photo booth equipment and related items.

 

 

Processing Times

 

 

Orders are typically processed within 3–10 business days depending on supplier inventory and order volume.

 

 

Shipping Timeframes

 

 

Shipping timelines vary based on:

 

• supplier availability

• freight carrier schedules

• customer location

• customizations requested

 

 

Estimated delivery windows are not guaranteed.

 

 

Tracking Information

 

 

Tracking information will be provided once available from the supplier or shipping carrier.

 

 

Delays

 

 

Beyond 360 is not responsible for delays caused by:

 

• weather

• customs

• freight carrier disruptions

• manufacturer shortages

• incorrect customer shipping information

 

 

 

Local Services

 

 

Event rentals and services are fulfilled on the scheduled event date agreed upon during booking.

 

Customers are responsible for:

 

• providing accurate venue information

• ensuring venue access

• ensuring safe setup conditions

 

 

 

 

 

Terms & Conditions

 

 

 

Beyond 360 Terms & Conditions

 

 

By using this website and purchasing services or products from Beyond 360, you agree to the following terms and conditions.

 

 

Services

 

 

Beyond 360 provides event rental services, event décor, event planning support, photo booth sales, and mentorship/coaching services.

 

 

Payments

 

 

All payments must be made in full according to the payment schedule provided at booking or checkout.

 

Failure to complete payment may result in:

 

• cancellation of services

• delayed shipment

• withholding of deliverables

 

 

 

Client Responsibilities

 

 

Clients agree to:

 

• provide accurate event details

• ensure safe working conditions

• obtain any required venue permissions

 

 

 

Equipment Usage

 

 

Clients are responsible for protecting rented equipment from theft, damage, or misuse during the rental period.

 

 

Intellectual Property

 

 

All branding, educational materials, templates, and content provided by Beyond 360 remain the intellectual property of Beyond 360 and may not be copied or redistributed without permission.

 

 

Limitation of Liability

 

 

Beyond 360 shall not be held liable for:

 

• venue issues

• power outages

• acts of nature

• third-party vendor failures

• shipping carrier delays

• indirect or incidental damages

 

 

 

Changes

 

 

Beyond 360 reserves the right to update these terms at any time without prior notice.

 

 

 

 

Privacy Policy

 

 

 

Beyond 360 Privacy Policy

 

 

Beyond 360 values your privacy and is committed to protecting your personal information.

 

 

Information We Collect

 

 

We may collect:

 

• name

• phone number

• email address

• billing/shipping information

• event details

• payment information

 

 

 

How Information Is Used

 

 

Your information may be used to:

 

• process bookings and purchases

• communicate regarding services

• provide customer support

• send updates or promotions

 

 

 

Payment Security

 

 

Payments are processed through secure third-party payment processors. Beyond 360 does not store full payment card information.

 

 

Information Sharing

 

 

We do not sell or rent your personal information to third parties.

 

Information may be shared with:

 

• shipping carriers

• payment processors

• service providers necessary to fulfill your order or booking

 

 

 

Cookies

 

 

Our website may use cookies to improve user experience and website performance.